What Data We Collect and Why
When you open an account with us, we collect the details you enter during registration — your name, contact number, and email address. When you make a deposit or withdrawal using JazzCash, Easypaisa or Raast, we record transaction references and wallet identifiers to verify the payment
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and match it to your account. We do not store your mobile wallet PIN or bank credentials — those stay between you and your payment provider. We also collect device and session data automatically: IP address, browser type, and pages visited. This helps us detect unusual
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access attempts and keeps your account secure. If you contact our support team, we log that exchange to track your query to resolution. We hold only the data that is necessary for the service to work, and we do not sell your personal information to third
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parties. Where local law in Pakistan requires us to share data with authorities, we comply strictly within that legal obligation and no further. Our data practices are reviewed periodically; any material changes will be communicated through your registered contact details before they take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.